Frequently Asked Questions
Our Most Asked Questions
Non-emergency medical transportation (NEMT) provides transportation for individuals who need assistance getting to medical appointments or other activities but do not require emergency care.
Yes. All of our drivers are Certified Nursing Assistants (CNAs) who are CPR certified and completed specialized training for wheelchair passengers. All drivers have undergone an extensive background check and hold a valid driver’s license.
Yes. Our vehicles can accommodate wheelchairs and mobility equipment. Our drivers are trained in proper securement and passenger support.
We recommend booking at least 24 hours in advance, though same-day service may be available.
Yes. We provide full door-to-door assistance to ensure safety and comfort.
Absolutely. We regularly support passengers with ongoing treatments such as dialysis or therapy.
We offer competitive rates in addition to superior service. When confirming your ride, you will receive upfront pricing regarding the cost of your ride.
Yes. We do offer wait time at an additional rate.
We accept all major credit cards and checks.
